About Proliaison Solutions

 Handle inbound and outbound calls, assist patients with inquiries, schedule appointments, and provide excellent customer service in a fast-paced medical environment.

 Coordinate and schedule patient appointments, verify insurance details, and ensure efficient provider availability while delivering high-quality patient support.

 Serve as a patient advocate, assist with care coordination, and facilitate communication between patients and healthcare providers to ensure optimal medical outcomes.

 Process and track patient referrals, verify insurance authorizations, and ensure timely communication between providers and specialists for seamless patient care.

 Support medical transportation coordination by managing schedules, communicating with drivers, and ensuring timely service for patient transport needs.

 Process medical claims, verify coding accuracy, and ensure compliance with billing regulations to facilitate timely reimbursement.

 Manage accounts receivable, follow up on unpaid claims, and work with insurance providers to resolve outstanding balances.

 Oversee patient and insurance collections, negotiate payment arrangements, and ensure compliance with billing policies to reduce outstanding debt.

 Review and collect medical data for HEDIS reporting, ensuring compliance with healthcare quality measures and improving patient care outcomes.

 Maintain and organize patient records, ensure compliance with privacy regulations (HIPAA), and support medical staff with record retrieval and documentation.